How to Enroll in a Health Plan

Ways to Enroll

Online Automated Phone System (open 24/7) Call-In * If you do not have this information you may contact your Department of Children and Families office.

Who may enroll in a Statewide Medicaid Managed Care (SMMC) - Managed Medical Assistance Program?

  1. Voluntary Recipients:

    Some Medicaid recipients are not required to enroll in an MMA plan, but may choose to enroll if they meet all other enrollment requirements.

  2. Mandatory Recipients: ;

    Some Medicaid recipients will receive directions that they must enroll in a plan:

    • Information will be provided regarding the plans available in their region
    • Name of the plan they are assigned to
    • The details about how to make a plan change

Who may enroll in a Statewide Medicaid Managed Care (SMMC) - Long-term Care Program?

  1. Voluntary Recipients:

    Some Medicaid recipients are not required to but may choose to enroll if they meet the level of care and all other enrollment requirements.

  2. Mandatory Recipients:

    Some Medicaid recipients will receive directions that they must choose and enroll in a plan:

    • Information will be provided regarding the plans available in their region
    • Name of the plan they are assigned to
    • The details about how to make a plan change
    • However, mandatory recipients may opt out of the LTC program all together at any time
NOTE: If you need additional information about LTC eligibility please contact your local Aging and Disability Resource Center (ADRC) at 1-800-96-ELDER (1-800-963-5337).

When to Enroll By: Plan Choice, Change Period and Rights